Refund Policy for Nano Computing Effective Date: July 18, 2024
Overview: At Nano Computing, we are dedicated to providing exceptional services in web designing, development, corporate training, IT consultancy, digital marketing, social media management, Google Ads, search engine optimization (SEO), and other related fields. We strive for complete customer satisfaction and have outlined our refund policy below.
1. Refund Eligibility Refunds will be considered under the following circumstances: Service Non-Delivery: If a service has not been delivered or initiated as agreed upon. Service Not as Described: If the delivered service significantly deviates from the agreed-upon scope or description. Performance Issues: If there are substantial issues with the performance or quality of the service provided. Project Cancellation: If the project is canceled by either party before completion.
2. Non-Refundable Services The following services are non-refundable:
Services already rendered and accepted by the client. Domain registration services. Third-party services and products purchased on behalf of the client. Any services specifically mentioned as non-refundable at the time of purchase.
3. Refund Request Process To request a refund, please follow these steps:
4. Partial Refunds In certain cases, partial refunds may be granted, particularly if part of the service has been completed satisfactorily. The amount of the partial refund will be determined based on the extent of the service provided.
5. Refund Method Refunds will be issued using the original payment method within 21 business days. Please note that it may take additional time for the refund to reflect in your account, depending on your bank or payment provider.
6. Late or Missing Refunds If you haven’t received a refund yet, please check the following steps: Bank Account: Check your bank account again. Credit Card Company: Contact your credit card company, as it may take some time before your refund is officially posted. Bank: Contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and still have not received your refund, please contact us at info@nano-computing.com.
7. Sale Items Only regular priced services may be refunded; unfortunately, sale services cannot be refunded.
8. Exchanges We only replace services if they are defective or not as described. If you need to exchange a service for the same type of service, send us an email at info@nano-computing.com.
9. Gift Services If a service was marked as a gift when purchased and provided directly to you, you’ll receive a gift credit for the value of your refund. Once the returned service is processed, a gift certificate will be mailed to you. If the service wasn’t marked as a gift when purchased, or the gift giver had the service provided to themselves to give to you later, we will send a refund to the gift giver.
10. Changes to the Refund Policy We reserve the right to update or modify this refund policy at any time. Any changes will be posted on our website, and the updated policy will be effective immediately upon posting. Contact Information For any questions or concerns regarding our refund policy, please contact us at: Nano Computing C-3, Shop No.3, Nishima Complex, Nehru Colony, Dehradun-248001, Uttarakhand Dehradun, Uttarakhand, 248001 info@nano-computing.com +91 9897201502 By using our services, you agree to this refund policy.