Privacy Policy for Nano Computing Effective Date: May 20, 2024
This Privacy Policy describes how Nano Computing ("we," "us," or "our") collects, uses, and discloses your personal information when you use our software and services, including when you make online payments in India (the "Services").
Information We Collect
We collect several types of information for various purposes to improve our Services to you. Here's a breakdown of the categories and details:
Personal Information: This may include: Account Information: Name, email address, username, and password (hashed and securely stored) you provide when creating an account. Contact Information: Phone number, billing address, and shipping address you provide when purchasing Services or contacting support. Demographic Information: (Optional) Information such as age, gender, or location that you may choose to provide. Payment Information: We understand the importance of secure payment processing. We DO NOT directly store your payment information, such as credit card number, debit card number, or bank account details. This information is collected and processed securely by our third-party payment processors who are compliant with applicable data security standards in India, such as the Payment Card Industry Data Security Standard (PCI DSS). Usage Data: We collect information about how you interact with our Services to improve your experience. This data may include: Device Information: Device type, operating system, browser version, IP address, and unique device identifiers. This information helps us understand how different devices access our Services. Usage Statistics: Features you use, pages you visit, time spent on each page, and clicks. This data is anonymized and does not identify you personally. We use it for analytics to improve the functionality and user experience of our Services. Use of Your Information
We use the information we collect for various purposes, always striving to provide a valuable service and improve your experience. Here's a detailed explanation of how we use your information:
To provide and improve our Services: We use your information to deliver the Services you purchase, manage your account, and provide customer support. To process your online payments securely: We use your payment information only for the specific transaction you authorize. Our third-party payment processors handle the secure processing in accordance with PCI DSS standards.
To send you important information about our Services: We may send you emails about your account, updates to our Services, security alerts, and support messages. You can opt-out of marketing communications at any time (see "Your Data Rights" section below). To respond to your inquiries and requests: We use your contact information to respond to your questions and requests for support. For internal analytics purposes: We use anonymized usage data to understand how users interact with our Services and identify areas for improvement. This helps us deliver a better user experience for everyone. Sharing Your Information
We understand the importance of data privacy and will only share your information in limited circumstances:
Third-Party Service Providers: We may share your information with trusted third-party service providers who help us operate and improve our Services. These service providers are contractually obligated to keep your information confidential and secure. We will only share the information necessary for them to perform their specific tasks. Legal Requirements: We may disclose your information if required by law, such as to comply with a court order or subpoena, or to prevent fraud or other illegal activities. Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new owner. We will notify you of any such transfer and your rights regarding your information. Your Data Rights
You have certain rights regarding your personal information under Indian law. We are committed to respecting those rights:
Access: You have the right to request a copy of the personal information we hold about you. We will provide this information in a clear and accessible format.
Correction: You have the right to request that we correct any inaccurate or incomplete personal information about you. You can update your account information directly through your account settings. Erasure: You have the right to request that we erase your personal information. We will comply with your request unless we have a legal reason to retain the information, such as for compliance with accounting or tax regulations. Restriction of Processing: You have the right to request that we restrict the processing of your personal information. This means we can only store your data but not use it for any other purpose. To exercise any of these rights, please contact us at info@nano-computing.com or by mail at C-3, Shop No.3, Nishima Complex, Nehru Colony, Dehradun-248001, Uttarakhand.
Data Security We take data security very seriously and implement reasonable steps to protect your information from unauthorized access,